Your privacy matters to us. This policy explains exactly what personal data Ludo King collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon that takes three reads to understand.
Six things we commit to when it comes to your personal data — before you read the full policy below.
All personal data transmitted between your device and Ludo King is protected by industry-standard TLS encryption. Your account details, payment information, and personal records are stored on secured servers with restricted access. We do not store payment card numbers — all payment processing is handled by certified payment processors.
Ludo King does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account, process payments, verify your identity, and improve the platform. We share data with third parties only where it is strictly necessary to provide the service or comply with legal obligations.
We only collect the personal data we actually need to operate your account and comply with our legal obligations. We do not collect data speculatively or build profiles beyond what is necessary for account management, payment processing, and responsible gaming compliance. If we don't need it, we don't ask for it.
You have the right to access the personal data we hold about you, request corrections, and in certain circumstances request deletion. You can also opt out of marketing communications at any time. To exercise any of these rights, contact our support team via live chat or email and we will respond within a reasonable timeframe.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory retention requirements. When your data is no longer needed, it is securely deleted or anonymised. We do not keep your data indefinitely just because we can.
In the unlikely event of a data breach that affects your personal information, Ludo King will notify affected players promptly and take immediate steps to contain and investigate the incident. We take data security seriously and have procedures in place to detect, respond to, and recover from security incidents.
Ludo King operates the online gaming platform at ludo-king.net. We are the data controller responsible for the personal information you provide when you register an account, make a deposit, or interact with our platform. If you have any questions about how we handle your data, you can reach us at [email protected].
This Privacy Policy applies to all users of the Ludo King platform, including players who access the site via desktop browser, mobile browser, or the Ludo King app. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
Data Controller: Ludo King is the data controller for all personal information collected through ludo-king.net. For any privacy-related queries, contact us at [email protected] and we will respond within 5 business days.
Ludo King collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors and identity verification services. Below is a breakdown of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails | When you contact our support team |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Payment Data: Ludo King does not store full payment account credentials on our servers. Financial data is processed and stored by our certified payment partners. We only retain transaction references and amounts necessary for account management and dispute resolution.
Every piece of data we collect has a specific purpose. We do not use your personal information for anything beyond what is described in this policy. Here is how we use the data we collect from Ludo King players.
We use automated systems to monitor betting patterns and account activity for fraud detection and responsible gaming purposes. If our systems flag unusual activity, a member of our team will review the account manually before any action is taken.
Marketing Opt-Out: If you have opted in to receive promotional emails or SMS messages from Ludo King, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting our support team. Opting out of marketing does not affect account-related communications.
Ludo King processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing.
Withdrawing Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Ludo King does not sell your personal data. We share data with third parties only where it is necessary to provide the service, comply with legal obligations, or protect the security of the platform. The categories of third parties we may share data with are listed below.
All third parties who process personal data on our behalf are required to handle it securely and in accordance with applicable data protection laws. We do not allow third parties to use your data for their own marketing purposes.
No Third-Party Marketing: Ludo King will never share your contact details with third-party advertisers or marketing companies. The only marketing communications you will receive from us are those you have explicitly opted in to receive from Ludo King directly.
Ludo King uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can improve it. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for the platform to function — login sessions, security tokens | No — platform will not work without these |
| Functional | Remember your language and display preferences | Yes — via browser settings |
| Analytics | Understand how players navigate the platform to improve user experience | Yes — via cookie preferences |
| Security | Detect and prevent fraudulent activity and unauthorised access | No — required for account security |
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play games or make transactions on Ludo King, but some personalisation features may not work as expected.
We retain your personal data for as long as your Ludo King account is active and for a period after account closure as required by law and our internal policies. The retention periods below reflect our standard practice.
When the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. We do not retain data beyond what is legally required or operationally necessary.
Why We Keep Data After Account Closure: Regulatory requirements for online gaming operators require us to retain certain records — particularly identity and transaction data — for a minimum period after account closure. This is not optional; it is a legal obligation we must comply with.
As a Ludo King player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe and at no charge.
How to Submit a Request: Contact our support team via live chat or email at [email protected] with the subject line "Data Rights Request". Please include your registered email address and a brief description of your request. We will acknowledge receipt within 2 business days.
Ludo King takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
Your Responsibility: Keep your Ludo King password secure and do not share it with anyone. If you suspect your account has been accessed without your permission, contact our support team immediately via live chat so we can secure your account and investigate.
Ludo King is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately, delete the associated data, and return any deposits to the payment source.
If you are a parent or guardian and believe your child has registered on Ludo King, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
Age Verification: We verify the age of all players during the account verification process. Players who cannot provide satisfactory proof of age will not be permitted to deposit or withdraw funds. Protecting minors from gambling is a responsibility we take seriously.
Ludo King may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically. Your continued use of the Ludo King platform after any update constitutes your acknowledgement of the revised policy. If you disagree with any changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Ludo King handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
When contacting us about a data rights request, please include your registered email address and a clear description of your request so we can handle it as efficiently as possible.
Register your free account in under two minutes. We protect your personal data with industry-standard encryption and never share it with third-party marketers. Deposit via bKash or Nagad and start playing with confidence.
18+ only · Please play responsibly · Full terms apply